Refer a Participant to Pacific Home Care
We make the referral process straightforward and transparent. We respond to all professional referrals within 1 business day and keep you informed throughout.
Submit the referral
Complete the referral form on this page, or call our intake team directly. Include the participant's NDIS number, support needs, and your contact details.
We confirm within 1 business day
A member of our intake team will contact you to confirm receipt of the referral, clarify any details, and confirm our availability and next steps.
Participant intake begins
With your support, we contact the participant or their decision-maker to arrange an intake meeting and begin the onboarding process.
What to Include
Referral checklist
- Participant full name and date of birth
- NDIS participant number and plan dates
- Plan management type
- Services being referred for
- Summary of support needs and goals
- Any urgent requirements or risks
- Your name, organisation, and contact details
Our commitment to you
We acknowledge all referrals within 1 business day, communicate proactively throughout intake, and provide clear feedback if we cannot accept a referral.
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