NDIS Registered Provider Australia – Pacific Home Care

Melbourne, Victoria

Your Trusted NDIS Provider in Melbourne

Pacific Home Care Solutions is an NDIS registered provider in Melbourne delivering personalised disability support services across the greater metropolitan area from the inner suburbs to the outer growth corridors. We are here to help you live the life you choose.

About Our Melbourne Team

NDIS Support in Melbourne That Feels Different

Pacific Home Care Solutions is an NDIS registered provider in Melbourne with a locally based team that genuinely understands this city its communities, its culture, and the diversity that makes it one of the world’s most liveable places.

We are not a distant head office sending support workers into Melbourne. We are a team that is embedded here, building lasting relationships with NDIS participants, families, support coordinators, and allied health professionals across the greater metropolitan area.

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Our Melbourne NDIS support services cover everything from daily in-home personal care and community access through to Supported Independent Living (SIL), community nursing, complex care, and mental health support, all personalised to the goals and lifestyle of each participant we work with.

Who We Support

We support participants of all ages up to 65 years with medical and/or mental health support needs. We cover Southeast Queensland, Central Queensland, Sydney, and the Greater Melbourne area.

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NDIS Services Melbourne

A Full Range of NDIS Support Services in Melbourne

As a registered NDIS provider in Melbourne, we deliver all core support types across the greater metropolitan area personalised to your goals, your lifestyle, and your NDIS plan.

Supported Independent Living (SIL)

24/7 or rostered daily support so you can live as independently as possible in Melbourne in your own home or a shared living arrangement.

Support Coordination

Expert NDIS support coordination in Melbourne. We help you understand your plan, connect with the right local providers, and get your supports working for you.

Community Access

Melbourne has so much to offer. Our community access support helps you explore the city events, markets, recreation, sport, and more with the right support alongside you.

In-Home Care

Flexible personal care, household assistance, and daily living support delivered in your Melbourne home on your schedule, your way.

Mental Health Support

Compassionate, trauma-informed NDIS mental health support for Melbourne participants with psychosocial disability recovery-focused and strengths-based.

Complex Care

participants with high and complex needs — including PBS implementation, high-intensity personal care, and 24/7 rostered support.

Respite Care (STA)

Short-Term Accommodation giving Melbourne participants a supported break and carers the time to rest and recharge up to 28 funded days per year.

Community Nursing

AHPRA-registered nurses delivering clinical nursing care at home across Melbourne wound care, medication management, catheter care, and more.

Transport

Reliable, accessible door-to-door NDIS transport across greater Melbourne to appointments, activities, education, employment, and community events.

Who We Support

Supporting Melbourne Participants With a Wide Range of Needs

Our Melbourne NDIS team has experience supporting participants with a broad range of health conditions, disabilities, and support needs. We take the time to genuinely understand your situation before recommending anything.

Getting Started

How to Get Started with NDIS Support in Melbourne

Starting with Pacific Home Care Solutions is simple and pressure-free. Here is what the process looks like from your first contact to your first day of support.

1

Get in touch

Call us, email us, or fill in our online enquiry form. We will have a relaxed, no-pressure conversation about your situation, your goals, and what NDIS support in Melbourne might look like for you.

2

We build your plan

Together with you, your family, and your support coordinator, we design a personalised support plan including which services, which support workers, and what schedule works best for your Melbourne lifestyle.

3

Support begins

Your matched Melbourne support workers begin consistently, reliably, and with genuine care. We check in regularly and adjust as your needs, goals, and circumstances evolve over time.

Why Pacific Home Care Solutions

Why Choose Us as Your NDIS Registered Provider in Melbourne?

Melbourne has a lot of NDIS providers. Here is what makes Pacific Home Care Solutions genuinely different not just in what we say, but in how we deliver support every day.

01

Matched, not assigned

We do not send whoever is available. We match you with Melbourne support workers based on personality, cultural background, language, lived experience, and professional skills because the right relationship makes all the difference.

02

Tailored to your Melbourne goals

Every support plan is built around the specific goals in your NDIS plan and your life in Melbourne. We are not here to maintain we are here to help you grow, participate, and achieve what matters to you.

03

Genuinely locally embedded

We have an active, connected Melbourne team not a national call centre with a local postcode. We know the local NDIS landscape, the allied health networks, and the community services that make a real difference for Melbourne participants.

04

Culturally safe and inclusive

Melbourne is one of the world's most culturally diverse cities, and our team reflects that. We deliver support that respects and aligns with your cultural identity, family structures, and values in every interaction.

Service Areas

Where we operate

Locally grounded NDIS support across four Australian cities.

Hobart

TAS

Our home base. Sandy Bay-based team serving Hobart and greater Tasmania.

Melbourne

VIC

Serving participants across the greater Melbourne metro and suburbs.

Adelaide

SA

Growing team supporting participants across South Australia.

Perth

WA

NDIS support for participants in Western Australia.

Work with Kuremara

At Kuremara, we know that our team is our greatest asset. Working with Kuremara gives you the flexibility to choose a schedule that suits your lifestyle and a range of other benefits.

What People Say

Trusted by participants and families

5.0  . 12 Google Reviews

"This service is very caring and supports all of my needs. I would recommend them to everyone."

Belinda Paul NDIS Participant · Google Review

"I've consistently found them genuinely dedicated and client-focused. They go above and beyond in providing tailored community services and truly care about the individuals they support."

Anchal Khurmi NDIS Participant · Google Review

Highly recommend for anyone looking for NDIS support services. From the beginning, their team has been supportive, responsive, and genuinely committed to understanding individual needs and goals."

Hemani Patel NDIS Participant · Google Review
For Support Coordinators & Professionals

Refer a Melbourne Participant to Pacific Home Care Solutions

We make the referral process simple and transparent. We acknowledge all Melbourne referrals within 1 business day and communicate proactively throughout the intake process so you are always kept informed.

Frequently asked questions

1. Is Pacific Home Care Solutions an NDIS registered provider in Melbourne?

Yes. Pacific Home Care Solutions is an NDIS registered provider operating in Melbourne and across greater Victoria. We meet all requirements set by the NDIS Quality and Safeguards Commission, which means you can use our services whether your NDIS plan is NDIA-managed, plan-managed, or self-managed.

2. How do I get started with NDIS support in Melbourne?

Simply call us, email us, or fill in our online enquiry form. One of our Melbourne team members will be in touch to have a relaxed, no-pressure conversation about your situation, your NDIS plan, and how we can help. You do not need a support coordinator to contact us.

3. Can I switch to Pacific Home Care Solutions from another Melbourne provider?

Yes. You have the right to change NDIS providers at any time. We are experienced in handling smooth transitions and will work closely with you and your support coordinator to ensure the changeover is carefully managed with no disruption to your supports.

4. What NDIS services are available in Melbourne?

We offer all 10 of our NDIS support types in Melbourne: Supported Independent Living (SIL), Support Coordination, In-Home Care, Community Access, Community Nursing, Complex Care, Mental Health Support, Respite Care (STA), Individualised Living Options (ILO), and NDIS Transport. Contact us to discuss which services are right for your NDIS plan.
Get in Touch

Ready to get started?

Whether you are new to the NDIS or looking for a provider who better fits your needs, our team is here to help with no pressure and no obligation.

Call us directly
+61 0434 189 192 · Mon–Sun, 8am–5pm
Office Address

Unit 1/322 Churchill AveSandy Bay TAS 7005, Australia