NDIS Registered Provider Australia – Pacific Home Care

Disability Transport Services

Transport that removes barriers
About Transport Support

Transport that removes barriers

Transport should never be a barrier to living your life. Whether it is getting to a medical appointment, joining a community activity, attending work or education, or visiting someone you care about, our NDIS transport support is here to make it happen.

Our transport services are flexible, accessible, and built entirely around your schedule, not ours.

Understanding the Support

What is NDIS Transport Support?

NDIS transport support helps participants who, because of their disability, are unable to use public transport independently. It covers travel to and from activities funded in your NDIS plan, and can also help you build the skills and confidence to use public transport independently over time. There are different transport funding arrangements in NDIS plans our team can help you understand yours.

Who Is This For?

What is NDIS Transport Support
Services Included

Transport services we provide

Flexible, reliable, accessible transport for NDIS participants wherever you need to go.

 

Medical Appointments

Door-to-door transport to medical, allied health, and specialist appointments

Government Services

Transport to Centrelink, NDIA, and other government and service appointments

Community Activities

Transport to and from social events, community access activities, and recreation

Education & Work

Supported transport to education, training, and employment locations

Travel Training

Building skills and confidence to use public transport safely and independently

Accessible Vehicles

Vehicles that accommodate wheelchairs, mobility aids, and specialist equipment

Accompanied Transport

Support worker travels with you for participants who need company during travel

Airport Transfers

Airport and intercity transfers (subject to location and availability)

Errands & Shopping

Transport for shopping, banking, and everyday community errands

The Process

How it Works

Getting started is straightforward. Here is what to expect.

1

Book your transport

Contact us to schedule your travel. We will confirm vehicle type, timing, pickup location, and any specific requirements you have.

2

We pick you up

Our transport support workers arrive on time, at your door, and assist you to and from the vehicle safely and comfortably.

3

Arrive with confidence

Whether a regular run or one-off trip, we ensure you arrive safely and on time with consistent, friendly support throughout the journey.

Why Pacific Home care Solution

What Makes us Different

Person-centred support that starts with who you are, not what is easiest for us.

01

Matched to you, not just availability

We match you with support workers based on personality, culture, language, and shared interests not just whoever is free.

02

Trained, skilled, and experienced

All staff are trained in person-centred practice and any role-specific skills required before they work with you.

03

Joined-up with your whole team

We work closely with your support coordinator, allied health, and GP to ensure holistic, well-communicated care.

04

Culturally safe and inclusive

Multilingual staff available. We ensure your cultural identity, values, and preferences are respected at every step.

Frequently asked questions

1. What types of vehicles do you use?

We use vehicles appropriate to your needs, including those that accommodate wheelchairs and mobility aids. Vehicle type can be confirmed and requested at the time of booking.

2. Can transport be combined with community access or personal care?

Yes. Transport is frequently combined with other support types such as community access or personal care and can be coordinated as part of your regular support schedule.

3. Can NDIS funding cover taxis or rideshare services?

In some cases, participants can use their Transport budget for taxis or rideshare services. What is covered depends on your individual plan. Our team can help you understand your specific options.

4. What is travel training and how does it work?

Travel training is a specific NDIS support that helps you learn to use public transport routes safely and independently. A support worker accompanies you and gradually reduces assistance as your confidence grows.
Ready to Get Started?

Need reliable NDIS transport support?

Contact our team to discuss your transport needs, check availability, and set up a schedule. Available across Hobart, Melbourne, Adelaide, and Perth.