NDIS Registered Provider Australia – Pacific Home Care

NDIS Mental Health Care

Support that meets you where you are
About Mental Health Support

Support that meets you where you are

Living with a psychosocial disability or mental health condition can affect every part of daily life. You deserve support that meets you where you are, without judgment, and that genuinely helps you move towards the life you want to live.

Our mental health support workers understand that recovery is not linear. We walk alongside you with consistency, warmth, and real care on the good days and the hard ones.

Understanding the Support

What is NDIS Mental Health Support?

The NDIS funds support people with a psychosocial disability, a significant and ongoing impact on daily functioning arising from a mental health condition. This is different from clinical treatment (therapy, psychiatry), which is typically Medicare-funded. NDIS mental health support focuses on practical daily assistance, building independence, and supporting recovery goals.

Who Is This For?

What is NDIS Mental Health Support
Services Included

How we support your recovery journey

Our mental health support is flexible, strengths-based, and guided entirely by your recovery goals.

 

Daily Living Support

Practical assistance with routines, meals, hygiene, and household tasks in your home

Community Participation

Support to get out, connect with others, and participate in social and community activities

Life Skills Development

Building capacity for independence in everyday tasks and daily living activities

Tenancy Support

Assistance maintaining a stable, safe, and comfortable home environment

Appointment Support

Support attending mental health appointments and engaging with your clinical treatment team

Wellbeing Check-ins

Consistent, trusted regular contact and relationship-based support

Safety Planning

Crisis and safety planning developed collaboratively with you and your clinical team

Education & Employment

Support to explore pathways towards education, training, and employment

Peer Support

Connection with peers and mentors who understand what you are going through

The Process

How it Works

Getting started is straightforward. Here is what to expect.

1

A conversation about your goals

We start by listening to what matters to you, what has been challenging, and what recovery means in your life. There is no agenda beyond understanding you.

2

Matching you with the right worker

We carefully match you with a support worker whose experience, approach, and personality is genuinely well-suited to working alongside you not just the first available person.

3

Consistent support that evolves with you

Your support adapts as your capacity, goals, and circumstances change always guided by your recovery journey and what you tell us is most important.

Why Pacific Home care Solution

What Makes us Different

Person-centred support that starts with who you are, not what is easiest for us.

01

Matched to you, not just availability

We match you with support workers based on personality, culture, language, and shared interests not just whoever is free.

02

Trained, skilled, and experienced

All staff are trained in person-centred practice and any role-specific skills required before they work with you.

03

Joined-up with your whole team

We work closely with your support coordinator, allied health, and GP to ensure holistic, well-communicated care.

04

Culturally safe and inclusive

Multilingual staff available. We ensure your cultural identity, values, and preferences are respected at every step.

Frequently asked questions

1. Will my support worker have mental health qualifications?

Our mental health support workers are experienced in psychosocial disability and receive specific training in trauma-informed care and strengths-based approaches. For clinical treatment needs, we coordinate with your treating team our role is complementary, not clinical.

2. What if I am having a mental health crisis?

Our support workers are trained in safety planning and crisis de-escalation. If you are in immediate danger, please call 000. For mental health crises, Lifeline (13 11 14) and your local mental health crisis assessment team are also available.

3. Can I access NDIS mental health support while also receiving clinical treatment?

Yes. NDIS mental health support is designed to complement not replace clinical treatment such as therapy or psychiatry. We actively work alongside your clinical team.

4. What if I am not ready to engage every day?

That is completely understood. Our team is trained to work flexibly with participants who have variable capacity and energy. Your pace is our pace we never push, and we never judge.
Ready to Get Started?

Reach out - we are here when you are ready

Starting a conversation is the first step. Our team is here to listen, and there is no pressure to commit to anything before you feel comfortable.